My Aged Care is the starting point to access government-funded support for all your support needs. Many older Australians are not aware that they are eligible for subsidised care, at IES we want to help you get the support you deserve; whether you need help with your gardening, getting to and from the shops or require more advance support we can devise a Support Plan that will best suit your needs. Contact us for more information on how we can support you.
My Aged Care eligibility is based on your support needs as determined through a face-to-face assessment (ACAT), but you must also be:
For more information on My Aged Care funding and eligibility contact us on (08) 6297 0737, via our online enquiry form bellow or via our email email@example.com Alternatively, contact My Aged Care on 1800 200 422
My Aged Care allows you to access specialised support services through approved service providers. Under My Aged Care, you can receive funding and subsidies to access a variety of support services tailored to your support needs. The services you can access range from community-based social support to in-home support and other health assistance. For information on how to apply contact My Aged Care on 1800 200 422 or via their website.
Depending on the level of Home Care Package you receive, you can get assistance with services such as:
Services that keep me well and independent
Services that keep me safe in my home
Services that allow me to interact with my community
For more information on which option/s will be most suitable for you, please contact us on (08) 6297 0737, via our online enquiry form here or via our email firstname.lastname@example.org. Alternatively, contact My Aged Care on 1800 200 422 or via their website.
You can apply for a My Aged Care package via referral from your regular GP or local health care professional (such as IES), or you can self-refer via the MAC website.
You may find it easier to call My Aged Care and talk to a friendly staff member about your needs. If you are eligible to apply, they will organise your face-to-face assessment (ACAT). An ACAT assessment is a comprehensive assessment with an Aged Care Assessment Team member. This health professional will assess your physical, psychological, medical, restorative, cultural and social needs and help you and your carers access appropriate levels of support. For more information on how to apply contact My Aged Care on 1800 200 422.
For any face-to-face assessment, you should:
Before starting, your assessor will ask if you agree to have the assessment. They may also ask for your permission to talk to people who support you, such as family or your carer. There may be a form to fill out and your assessor will talk to you about your needs.
The assessor will have a copy of the information you (or a health professional) gave to My Aged Care (via the phone or referral). This gives them an idea of what support you might need to help you return to or keep the level of independence needed to manage your day-to-day life at home. They’ll also ask about:
Like IES, your assessor will work with you to develop your Support Plan. The Support Plan records what you discussed and agreed during your assessment such as:
Your Support Plan sets out the support and services that will best assist you. This support may be available from service providers, or it may already be available to access in your community. It may also be things that help you regain confidence and ability to resume or sustain daily activities.
For more information contact us on (08) 6297 0737, via our online enquiry form or via our email email@example.com.
The recent reform to My Aged Care allows you more control over the support that you receive, whether it be choosing a provider or changing providers, the reform puts the power in your hands. The reform ensures all service providers must allow you to change your home care package to suit your current needs and be transparent on their pricing of supports and services provided.
For more information about how the reform affects you and your care package or if you are looking to change providers, contact us on (08) 6297 0737, via our online enquiry form or via our email firstname.lastname@example.org .
Alternatively, visit the My Aged Care website via or call My Aged Care on 1800 200 422.
We have flexible Plans to suit your needs, if you require a service to be removed or additional services to be added, please contact our friendly team. You may also wish to ‘top up’ your services or simply use our services on a fee-per-service basis if you are not eligible for My Aged Care or NDIS.
If you would like to discuss the addition or removal of services to your Support Plan, or are thinking of changing providers please contact us on (08) 6297 0737, via our online enquiry form or via our email email@example.com.
For further resources and fact sheets, contact My Aged Care on 1800 200 422 or visit the My Aged Care website.